Summary of Position
To ensure the safety and enjoyment or guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. Monitoring and controlling the movements of patrons, visitors and contractors using various methods is also a main component of the job.
Provide a high level of service to patrons before, during, and after events.
Process incoming and outgoing packages and parcels on a daily basis.
Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.
Greet, monitor and control the movements of patrons, visitors, employees and contractors.
Conduct varying levels of screening of guests, employees and visitors as directed.
Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).
Create documentation for all pertinent events and maintain daily log sheets.
Remain calm and professional in all situations.
Report pertinent information to supervisor.
Conduct routine surveillance rounds in and around the building including the outside perimeter.
Requirements of the Position
High School Diploma or Equivalent. Must be able to obtain New York State Security Guard Registration and be of good character;
Previous law enforcement or security experience is preferred;
Must be able to stand, sit, walk for extended and varying periods of time;
Must be able to walk stairs;
Must be able to lift up to 50 lbs.;
Must be willing and able to respond to emergent situations;
Must be able to work irregular hours including weekends, evenings, overnight shifts, holidays and unscheduled and forced overtime shifts;
Must be able to work effectively with limited supervision at times.