Concessions Manager

Honda Center Ducks

Full Time
Honda Center Ducks
Anaheim, CA

Job Details

Summary: The Concession Manager will support the staffing of all concession team members, as well as, support the menu development & event planning for the concessions operations.  This position will also be responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, food quality and sanitation standards are maintained at all times. This position reports to the Manager of Concessions Operations.

Examples of Essential Duties/Responsibilities:  

  • Support the hiring, training, staffing, and scheduling of all concession team members
  • Support the menu development and event-based planning for approx. $15M in concessions revenue overall permanent and portable concession stands and bars throughout the venue
  • Engage with venue guests, as well as, team members to ensure exceptional hospitality is received at all times
  • Responsible for the safe service of all alcoholic beverages
  • Responsible for maintaining sanitation standards throughout the venue
  • Responsible for ensuring food quality in presentation and production throughout all concession location, as well as, the remainder of the venue
  • Oversee and support the mentorship and development of all concessions supervisors and team members on a daily basis
  • Other responsibilities and tasks as deemed appropriate by Manager of Concession Operations and Senior Management Team at Honda Center

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree in a related field or equivalent experience with a minimum of 2 years’ experience working in a Food & Beverage environment, concessions experience preferred
  • Experience in an organization that has opened/acquired a new venue is preferred
  • Experience leading teams
  • Attention to detail
  • Excellent written and verbal communication skills
  • Solid organizational skills with the ability to handle multiple projects at one time
  • Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, etc.)
  • Knowledge of Bypass preferred (or another POS/ inventory system)
  • Knowledge or experience with development of beverage programs preferred/ desired
  • Ability to work a flexible schedule including, nights, weekends and holidays
  • Ability to work in fluctuating temperatures

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands:

HEAVY

  • Exert up to 20 lbs. of force constantly to move objects
  • Exert up to 50 lbs. of force frequently
  • Exert up to 100 lbs. of force occasionally

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