Director, Skating

The Rinks

Full Time
The Rinks
Anaheim, CA

Job Details

Overview:

The Figure Skating Director for The Rinks will oversee all figure skating programs and systems in each of The Rinks existing ICE facilities including Anaheim ICE, Lakewood ICE, Westminster ICE, Yorba Linda ICE and Poway ICE. This individual will play an instrumental role in launching the figure skating program in our new Great Park ICE and Sports Complex to be opened mid-2018. This position requires a driven and passionate skating professional with proven business acumen.

Responsibilities:

Administration

  • Manage and work with skating managers and leads from each ICE facility
  • Direct facility scheduling and events including facility competitions, training camps, Learn-to-Skate programs and all special events.
  • Direct organization and promotion of skating shows, summer programs, seminars, competitions, and test sessions in cooperation with figure skating club, USFS, ISI, PSA, USOC and other entities.
  • Develop and implement policies and long-range plans for department.
  • Serve as a liaison between the company and entities such as U.S. Figure Skating, Ice Skating Institute, and The Professional Skaters Association.
  • Ensure compliance to all company Standard Operating Policies
  • Ensure safety by promoting security, first aid and emergency guidelines and procedures.

 Program Management

  • Oversee administration of all skating scheduling. Coordinate with facility master schedule to ensure productivity of ice programming.
  • Forecast and manage operations budget for programs including: labor costs, administration costs, projected revenue, marketing and other expenses
  • Participate in establishing and maintaining pricing strategy for all programs and events. 
  • Oversee all program development by Skating Managers
  • Ensure development of all areas of the sport including singles, pairs, ice dance, synchronized skating, and theater on ice. 

Human Resources

  • Oversee selecting, hiring, and training of figure skating department staff.
  • Oversee employee relations guidelines, internal situations and resolutions including discipline.
  • Develop, implement and manage on-going manpower plan and maintain retention
  • Ensure all positions are filled with qualified personnel in a timely fashion.
  • Maintain open lines of communication within the organization.
  • Promote the successes of team members along with the company’s vision and values
  • Ensure professional growth and development of all figure skating staff members.
  • Communicate goals and expectations to ensure consistency.
  • Ensure professional growth and development of all direct reports by encouraging awareness of industry trends, new methods and equipment for ice and facility maintenance and taking an active role in community activities and business relevant regional and national associations.
  • Administer incentive and recognition programs.

Finance Administration

  • Oversee department payroll
  • Accountable for all financial assets of the department
  • Monitor budget and financial affairs of the department and its sponsored programs including but not limited to Learn-to-Skate, competitions, shows, and camps.  
  • Oversee and ensure accurate record keeping and management of statistical and financial information of all programs
  • Forecast and monitor operations budget including labor, marketing, & administrative costs, and projecting revenue.
  • Ensure payroll levels are within pro forma guidelines.
  • Oversee and track Profit and Losses.

Program Growth and Guest Experience

  • Ensure Guest experience is representative of The Rinks/Anaheim Ducks name in programming quality and service.
  • Promote growth of the company through cooperative management of each facility.
  • Ensure all programs within each of The Rinks facilities work cohesively to build the sport and the company’s vision.
  • Maintains highest level of Guest Service both internally and externally.
  • Develop and administer feedback and evaluation programs.
  • Demonstrate the initiative and commitment to communication and teamwork to assure optimal Guest Service

Qualifications:

  • Extensive knowledge of the sport including competitive history/show experience and coaching experience
  • 10 years of progressively responsible experience in all aspects figure skating department development
  • National/international level coach with PSA Master or Senior rating and an iAIM Certified Skating Director
  • Comprehensive knowledge of U.S. Figure Skating, Learn to Skate USA, Ice Skating Institute, and the Professional Skaters Association.
  • Highly involved in the growth of the sport and with various organizations
  • Familiarity with additional training techniques such as Dartfish video technology and off-ice training programs.
  • Able to maintain accurate and complete records.
  • Strong knowledge of sports and recreation programming.
  • Must possess outstanding interpersonal, leadership and organizational skills.
  • Bachelor’s degree preferred
  • Ability to work flexible schedule with changing days off and hours, including weekends, holidays and early mornings, late evenings
  • Ability to communicate The Rinks/Anaheim Ducks vision and commitment to quality service, products and entertainment.
  • Service-minded self-starter who is highly motivated and possesses characteristics of energy, enthusiasm, assertiveness, drive and a sense of fun.
  • Ability to articulate ideas, both verbally and in writing with excellent presentation.
  • Exemplifies strong leadership skills and serve as role model.
  • Present a consistent professional, motivational, enthusiastic management style.
  • Demonstrates the desire to establish and maintain effective working relationships with the individuals with varied personalities and at different levels.
  • Is flexible and enjoys working in a fast-paced environment with frequently changing priorities. 

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