Community Ice Arena - Part-Time Security Officer

Chicago Blackhawks

Part Time
Chicago Blackhawks
Chicago, IL

Job Details

GENERAL DESCRIPTION

Ensure a safe, comfortable an enjoyable environment for all guests, clients and employees of the Community Ice Arena. This is a part-time role.

PRIMARY RESPONSIBILITIES

  • Secure all areas of the ice arena to insure a safe environment for all.
  • Monitor video, door alarms, alarm systems and physical entrances.
  • Inspect and screen all guests, employees, and clients upon entering the facility using hand held and walk through magnetometers.
  • Monitor and secure the ice arena parking lot.
  • Assist with guest complaint resolution.
  • Properly report and document incidents.
  • Follow facility security protocol and notify/involve higher level of police enforcement when appropriate.
  • Have excellent working knowledge of the facility as a whole.

DESIRED COMPETENCIES

  • Excellent customer service skills, especially in difficult situations.
  • Ability to recognize unsafe situations and respond accordingly.
  • Good written and verbal communication skills.
  • Excellent perception skills.
  • Ability to problem solve and react in a calm manner to potential difficult situations.
  • Ability to work flexible hours, including nights, weekends and holidays. 

KNOWLEDGE AND SKILL REQUIREMENTS

  • High school degree, or equivalent raining experience required. 
  • Previous facility security experience helpful.
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety operations
  • CPR Certification, or will be trained.

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