Food and Beverage Seats Supervisor

Carolina Hurricanes

Full Time
Carolina Hurricanes
Raleigh, NC

Job Details

This will be a full-time hourly non-exempt position

Job Responsibilities:

  • Supervise and monitor the general accountability system for menu items sold in outlets
  • Create a pleasing environment for patrons with emphasis on creating an “upscale” feel
  • Responsible for cash handling and proper usage of the point of sale system
  • Supervise all part time service staff and confer with culinary staff to ensure a smooth-running operation
  • Follow guidelines set forth by management to monitor spoilage, inventory of menu items as well as food stations and bar operations
  • Assist with Luxury Suite and/or Loge functionality on an event by event basis
  • Establish par levels and/or place orders for paper goods and all beverages
  • Perform monthly inventory counts for Cost of Goods
  • Maintain good working relationship with customers, management and employees
  • Adhere to State and Local Government regulations regarding cleanliness, proper alcohol control and general safety within these areas
  • Use creative thinking to provide outstanding customer service for all guests
  • Assist in developing and maintaining standards for hiring and training
  • Set example to create a team-based work ethic to maximize productivity, delivery and maintenance of menu
  • Perform other duties as necessary to allow for efficient operation of Premium Food and Beverage outlets

Job Requirements

  • Ability to maintain and deliver menus and proper beverage mix
  • Working knowledge of point of sale system
  • Ability to adhere to building policies and event requirements
  • Ability to lift up to 45 lbs
  • Ability to walk, reach, stand, bend and stoop for long periods of time, climb stairs as required to assigned areas
  • Management and/or supervisory experience strongly preferred
  • Ability to interact with management, co-workers and the general public
  • Ability to work a flexible schedule with extended shifts to include late nights, weekends and holidays
  • Must be able to read and write English, possess basic math skills and some computer skills

Must pass a criminal background check and pre-employment drug screen.

The Carolina Hurricanes and PNC Arena are an Equal Opportunity Employer and provide for a drug free workplace. 

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